THE 14TH ANNUAL SHORTY AWARDS

The Shorty Awards honor the best of social media and digital. View this season's finalists!

Industry

See previous winners and honorees here.</a>"> Auto See previous winners and honorees here.</a>"> Beauty See previous winners and honorees here.</a>"> Business to Business See previous winners and honorees here.</a>"> Consumer Brand See previous winners and honorees here.</a>"> Education See previous winners and honorees here.</a>"> Entertainment See previous winners and honorees here.</a>"> Financial Services See previous winners and honorees here.</a>"> Fitness, Health, & Wellness
<br>See previous winners and honorees here.</a>"> Food & Beverage
See previous winners and honorees here.</a>"> Gaming See previous winners and honorees here.</a>"> Government & Politics See previous winners and honorees here.</a>"> Hospitality See previous winners and honorees here.</a>"> Insurance See previous winners and honorees here.</a>"> Live Events See previous winners and honorees here.</a>"> News & Media See previous winners and honorees here.</a>"> Non-Profit See previous winners and honorees here.</a>"> Pets & Animals See previous winners and honorees here.</a>"> Pharma & Healthcare See previous winners and honorees here.</a>"> Real Estate See previous winners and honorees here.</a>"> Restaurants See previous winners and honorees here.</a>"> Retail & E-Commerce See previous winners and honorees here.</a>"> Social Activism See previous winners and honorees here.</a>"> Sports See previous winners and honorees here.</a>"> Technology See previous winners and honorees here.</a>"> Television See previous winners and honorees here.</a>"> Travel & Tourism See previous winners and honorees here.</a>"> Wine, Beer & Spirits

Strategy & Engagement

See previous winners and honorees here.</a>"> Brand Partnership See previous winners and honorees here.</a>"> Call to Action See previous winners and honorees here.</a>"> Community Management See previous winners and honorees here.</a>"> Creative Use of Technology See previous winners and honorees here.</a>"> CTV/OTT See previous winners and honorees for Insights and Trends here.</a> <a href=https://shortyawards.com/17th/"https://shortyawards.com/category/16th/data-visualization">See previous winners and honorees for Data Visualization here.</a>"> Data & Insights See previous winners and honorees here.</a>"> Earned Media See previous winners and honorees here.</a>"> Event & Experiential See previous winners and honorees here.</a>""> Gamification See previous winners and honorees here.</a>"> Humor See previous winners and honorees here.</a>"> Innovative Media Buying Strategy See previous winners and honorees here.</a>""> Integration with Traditional Media See previous winners and honorees here.</a>"> Internal Communications See previous winners and honorees here.</a>"> LGBTQ Community Engagement See previous winners and honorees here.</a>"> Micro-Influencer Strategy See previous winners and honorees here.</a>"> Multicultural Community Engagement See previous winners and honorees here.</a>"> Music & Dance See previous winners and honorees here.</a>"> On a Shoestring See previous winners and honorees here.</a>"> Organic Promotion See previous winners and honorees here.</a>"> Paid & Amplification See previous winner and honorees here.</a>"> Physical and Digital Convergence See previous winner and honorees here.</a>"> Public Service Announcement See previous winners and honorees here.</a>"> Real Time Response See previous winners and honorees here.</a>"> SEO & SEM See previous winners and honorees here.</a>"> Social Commerce See previous winners and honorees here.</a>"> Storytelling

VMAs WhatsApp Voting

Finalist in Other Platform

Objective

Best New Artist has been the only live voted category of the VMAs for years, giving fans the chance to crown the biggest names in music with one of their first awards. We challenged ourselves to mark the 40th Anniversary of the VMAs by creating a groundbreaking and global way for fans to live vote. Our goal was to find an accessible, reliable and innovative way to make the vote happen on a global scale and what better way to do that than make the category votable on WhatsApp, the most-used messaging app in the world.
 

Strategy

For years, the VMA Best New Artist category winner was determined by website fan voting in combination with a real-time “hashtag battle” during the VMA live broadcast. 

In 2023 we switched things up by allowing fans to vote in real-time with an AR lens and saw triple
digit year over year growth. Why would we switch things up again after such a successful execution? Because we love a challenge!

Immediately we knew WhatsApp was the ideal destination for an award show with a global fan base given its place as the most-used messaging app in the world. However, voting on this scale would be a challenge and a first for an award show so we had our work cut out for ourselves. We partnered with Telescope to create a user friendly, text-based voting experience that could deliver real-time results during 
the live VMAs broadcast.

On VMA morning we simultaneously launched the Best New Artist finalists and WhatsApp voting experience. Fans accessed voting on WhatsApp via QR code and direct link, where they were given the option to vote for one of the three finalists through a multiple choice tap to text user experience. 

With a mere 10-hour voting window, we exerted every effort to reach fans in as many ways and places as possible. This included promoting the Best New Artist voting QR code across MTV.com and all MTV and VMA social handles, including Instagram, Facebook and X. WhatsApp also promoted voting from their own IG, Threads and X handles. We also featured the QR code on-air with linear hits during the VMA Pre-Show and Main Show. 
 

Results

The Best New Artist voting experience on WhatsApp was a first-of-its-kind execution, and we walked away with year-over-year success stories:

- +104% Best New Artist vote totals year over year
- +19% live Best New Artist votes year over year compared to 2023's AR voting lens

It was the first-ever global award show voting experience on WhatsApp, and received press coverage to boot!

 

Media

Video for VMAs WhatsApp Voting

Entrant Company / Organization Name

MTV Entertainment Studios, Paramount Global

Links

Entry Credits